Restaurants
AI voice agent for restaurants: your phone answers 24/7
In the middle of service, no one can pick up the phone. Natalia takes the booking, answers common questions (hours, menu, allergens) and confirms by SMS while your team stays on the floor.
A restaurant's phone always rings when you're right in the middle of service.
What quietly costs you covers
The rush
At lunch and dinner the team is on the floor. The phone rings out, and every missed call is a table left empty.
Off-hours calls
People call to book at 11pm or on your closing day. With no answer, they book down the street instead.
The same questions
Hours, terrace, today's menu, allergens, access. Asked a hundred times, they keep interrupting service.
No-shows
A booking with no reminder is a table you counted on that sits empty when the rush hits.
A missed call at lunch is an empty table at dinner.
How Natalia answers for you
Answers in 2 seconds
After three rings or outside service hours, Natalia picks up. The caller never waits or hits voicemail.
Books in real time
Natalia offers open slots, notes the party size and records the booking in your calendar.
Confirms and reminds
SMS confirmation after the call, a reminder the day before to cut no-shows. SMS is read 98% of the time.
Answers questions
Natalia knows your hours, your menu and your access details, and answers common questions without disturbing you.
It keeps your number
Natalia plugs into your current line and the tools you already use. Nothing changes for your guests.
What it handles for you
You stay in the kitchen and on the floor. Natalia holds the phone.
Take a booking
Date, time, party size, name, special request. It all lands in your calendar and the guest gets a confirmation.
Change or cancel
Guest calls back to move the time or cancel? Natalia updates the booking and frees the table.
Answer questions
Menu, prices, terrace, groups or private events, Natalia answers right away.
Remind before service
Automatic SMS reminder the day before. The guest confirms or releases the table, so you no longer eat the loss.
Which venues it fits ?
From the neighbourhood bistro to the multi-site group.
Independent restaurants
A small team and a busy service: Natalia answers when you can't pick up.
Groups & franchises
A consistent phone welcome across every venue, managed from one place.
High-volume venues
Brasseries and busy spots: Natalia takes several calls at once without putting anyone on hold.
Need end-to-end support?
For optimal Natalia integration in your organization, our partners NoBullshit Conseil support call flow auditing, deployment and team training.
Discover the full journeyNatalia answers on WhatsApp, even mid-service
A busy-night booking, with an allergy flagged straight to the kitchen.
Frequently asked questions
How does Natalia take reservations when my team is busy during service?
Do I keep my current phone number?
Can Natalia answer questions about the menu, opening hours or allergens?
How does Natalia cut down on no-shows?
Do I need to install software or switch tools?
Natalia also runs as a call center solution
The AI answers inbound calls 24/7, qualifies them, and routes to the right agent.