AI Hotline: 24/7 customer service without hiring

AI that absorbs your call spikes. Same quality as human agents, available nights and weekends. Ready in 48 hours.

Call spikes saturate your hotline? Wait times exploding? AI absorbs the overflow, 24/7.

What goes wrong

Can't staff for peaks. Too many people normally, not enough in a crisis.

Long waits = bad experience. People hang up.

Technical requests take multiple back-and-forths to understand.

Products change, docs change. Keeping teams up to date is endless.

AI hotline answers any hour, absorbs spikes with zero wait.

AI configured for your products, your processes, your vocabulary.

From 10 to 1000 calls at once. Never overwhelmed.

Tickets, history, everything syncs automatically. Agents get full context.

We integrate with what you already use

Recurring requests automated. Your experts focus on complex cases.

Answers to frequently asked questions based on your knowledge base.

Natalia asks the right questions to identify the problem.

Users can check the status of their request at any time.

Transfer to a human expert when the situation requires it.

Automated L1 technical support voicebot

Automate 60% of your inbound calls

For optimal Natalia integration in your organization, our partners NoBullshit Conseil support call flow auditing, deployment and team training.

We show you how Natalia can cut wait times by 70%.