Terms of Service

Article 1

Purpose

These Terms of Service define the conditions for accessing and using Natalia services, accessible via the getnatalia.com website.

Article 2

Service description

Natalia offers an AI-powered assistant solution enabling automation of incoming phone call management for businesses.

Article 3

Access to services

Access to Natalia services is reserved for professionals who have subscribed to a plan. Users agree to provide accurate information when registering.

Article 4

User obligations

Users agree to:

• •Use services in accordance with their intended purpose
• •Not infringe on the rights of third parties
• •Comply with applicable laws
• •Maintain the confidentiality of their credentials

Article 5

Intellectual property

All elements comprising the Natalia service (software, algorithms, interfaces, databases, trademarks, logos, etc.) are protected by intellectual property law and remain the exclusive property of Natalia SAS. Any unauthorized reproduction, representation, modification or exploitation is strictly prohibited.

Article 6

Liability

Natalia is committed to implementing all necessary means to ensure the continuity and quality of its services. However, Natalia cannot be held liable for:

• •Indirect damages resulting from the use of its services
• •Service interruptions due to force majeure
• •Fraudulent or non-compliant use of its services

Article 7

Terms modification

Natalia reserves the right to modify these Terms at any time to adapt them to service developments or legislation. Users will be informed of any significant modification by email or via a notification on the site. Continued use of services after modification constitutes acceptance of the new terms.

Article 8

Contact

For any questions regarding these Terms, you can contact us at: [email protected]