Terms of
Service
These general terms govern access to and use of Natalia services.
Preamble
These terms of service govern access to and use of the services offered by Natalia, accessible via the getnatalia.com website. By using our services, you accept these terms in their entirety.
Purpose
These Terms of Service define the conditions for accessing and using Natalia services, accessible via the getnatalia.com website.
Service description
Natalia offers an AI-powered voice assistant solution enabling automation of incoming phone call management for businesses.
Access to services
Access to Natalia services is reserved for professionals who have subscribed to a plan. Users agree to provide accurate information when registering.
User obligations
Users agree to:
- Use services in accordance with their intended purpose
- Not infringe on the rights of third parties
- Comply with applicable laws
- Maintain the confidentiality of their credentials
Intellectual property
All elements comprising the Natalia service (software, algorithms, interfaces, databases, trademarks, logos, etc.) are protected by intellectual property law and remain the exclusive property of Natalia SAS. Any unauthorized reproduction, representation, modification or exploitation is strictly prohibited.
Liability
Natalia is committed to implementing all necessary means to ensure the continuity and quality of its services. However, Natalia cannot be held liable for:
- • Indirect damages resulting from the use of its services
- • Service interruptions due to force majeure
- • Fraudulent or non-compliant use of its services
Terms modification
Natalia reserves the right to modify these Terms at any time to adapt them to service developments or legislation. Users will be informed of any significant modification by email or via a notification on the site. Continued use of services after modification constitutes acceptance of the new terms.
Need clarification on our Terms?
Our team is available to answer all your legal and contractual questions.