Missed call? WhatsApp message in less than 10 seconds
When someone can't reach you, Natalia sends a WhatsApp. AI continues the conversation and qualifies the need before you call back.
Hi! We noticed you tried to reach us.
2:32 PM
Yes, I'm looking for a quote for...
2:33 PM
Great! I can help you. What's your budget?
2:33 PM
Why it works
Less than 10 seconds
Between missed call and WhatsApp message. Prospect doesn't have time to look elsewhere.
45% response rate
Email gets 6% response rate. WhatsApp gets 45%. Your customers actually reply.
Already qualified when you call back
AI got the budget, the need, the urgency. You know who you're talking to.
What it does
Missed call = recovered opportunity
Auto trigger
Missed call, after hours, overflow... Natalia triggers on its own.
Custom message
Not a generic template. AI adapts to context.
AI conversation
AI asks the right questions: project, budget, urgency, contact.
Documents collected
Prospects can send photos or files. Everything lands in your system.
CRM sync
Lead arrives in your CRM with all info. Ready to call back.
Industry scripts
Real estate, auto, services... We adapt conversations to your business.
How it works ?
Missed call
Someone tries to reach you. Nobody picks up.
WhatsApp sent
Under 10 seconds, the prospect gets a message.
AI qualifies
Automatic discussion. We collect the useful info.
You call back
Qualified lead in CRM. You already know what they want.
See Natalia WhatsApp in action
Real demonstration with a real estate agency
Less than 10 seconds
Between missed call and WhatsApp message. Prospect doesn't have time to look elsewhere.
45% response rate
Email gets 6% response rate. WhatsApp gets 45%. Your customers actually reply.
Already qualified when you call back
AI got the budget, the need, the urgency. You know who you're talking to.
What it brings
Fewer missed calls = more business
40% of missed calls converted
These prospects were going elsewhere. Now they're in your CRM.
Present even when absent
Night, weekend, holiday. Natalia follows up while you sleep.
People prefer WhatsApp
It's their channel. They reply faster, more willingly.
Every missed call gets a second chance
Missed call? Natalia starts a WhatsApp conversation that qualifies the lead. Automatic messages, real-time notifications.
Instant automatic follow-up
Missed call? WhatsApp goes out in under 10 seconds, no human needed. The prospect knows you noticed.
A real conversation, not a template
No generic templates. Natalia asks the right questions and qualifies the need before you call back.
Real-time notifications
Instant alert with the conversation summary: name, need, urgency, contact details. You know everything before calling back.
Scheduled follow-up
No reply? Natalia follows up at the right time with a message adapted to the conversation so far.
For whom ?
If you have missed calls that cost you business
Sales Director
Each missed call used to cost a lead. Now it brings one in, qualified.
Marketing
You pay to generate calls. Might as well convert them all.
Field teams
Your salespeople are in meetings, they miss calls. Natalia takes over.
Measurable results
WhatsApp vs SMS: what the numbers say
Why dealerships are switching from Locomotive SMS to Natalia WhatsApp
| Criteria | SMS (Locomotive) | WhatsApp (Natalia) |
|---|---|---|
| Response rate | ~45% | 45% |
| Response time | Variable | <10 seconds |
| AI conversation | No (templates) | Yes (LLM) |
| Media (photos, PDF) | No | Yes |
| Cost per message | $0.05-0.10 | Included |
Source: Gartner, Tap Into The Marketing Power of SMS — email response rate 6%, WhatsApp 45%
WhatsApp for car dealerships
Alternative to Locomotive SMS: 7x more replies than email, AI qualification included
Dealerships that switch from SMS to WhatsApp see response rates double. Natalia WhatsApp works well for distribution groups ready to move past SMS.
Showroom missed call follow-up
Your salespeople are with customers? Natalia sends a WhatsApp in <10s and qualifies the new/used car lead automatically.
Service appointment confirmation
WhatsApp appointment reminders with the ability to reschedule directly in the conversation.
Vehicle spec sheet delivery
PDF, photos, videos of the vehicle directly in WhatsApp. Impossible with SMS.
Vehicle delivery tracking
Keep your customers informed of their order progress with personalized messages.
Transparent pricing
No commitment. Cancel anytime.
Starter
Get started with WhatsApp follow-up
per location
- Automatic send on missed call
- Web reception console
- AI qualification (name, number, purpose)
- Email notifications
- 1 WhatsApp number included
Business
Full automation and appointment booking
per location
- Everything in Starter +
- Multiple triggers (after hours, overflow...)
- Autonomous AI appointment booking
- Smart follow-up (configurable)
- Media sending (PDF, videos)
- Complete dashboard
- 3 WhatsApp numbers included
Enterprise
Multi-site, CRM and dedicated support
- Everything in Business +
- Full CRM synchronization
- Multilingual AI (all languages)
- Centralized multi-site management
- Unlimited WhatsApp numbers
- Dedicated Customer Success Manager
Available integrations
A "Privacy by Design" Technology
Security and compliance at the heart of our solution
Sovereign Hosting
Data hosted on HDS (Health Data Hosting) or SecNumCloud certified servers, ensuring conversations never leave the European Union.
Automatic Anonymization
Automatic masking of sensitive data (credit card numbers, unnecessary personal information) in call transcripts and analytics.
Right to be Forgotten
Simplified interface to delete all customer data upon request, synchronized with your CRM.
GDPR Compliant
Full GDPR compliance. Your data and your customers' data are protected according to the strictest European standards.
The WhatsApp Opt-in Protocol
How Natalia complies with Meta's rules to protect your business number
The Bounce Message
The message sent after the missed call is a service message (Service Conversation), not marketing.
"Hello, you tried to reach [Company Name]. To help you without waiting, would you like to continue here on WhatsApp? (Yes/No)"
Active Opt-in
Natalia only engages in deeper conversation if the user interacts (clicks a button or gives a positive response). This is implicit opt-in through interaction.
"STOP" Management
Every message from Natalia includes the option to reply STOP to unsubscribe. If the customer writes "STOP", Natalia immediately closes the channel and marks the contact as "Opt-out" in the CRM.
Why is this important?
This protocol ensures your WhatsApp Business number will never be blocked by Meta. We strictly follow the rules to protect your reputation and your ability to communicate with customers.