Natalia answers, transfers and books appointments for your dealerships
AI that picks up when your team is busy with showroom customers. Connected to your business tools.
40% of dealership calls go unanswered. Receptionists are with customers. Phone rings. Nobody picks up. Prospect goes elsewhere.
What goes wrong
Missed calls
Your receptionists are with showroom customers. Calls go unanswered, people hang up.
Closed hours
Customers call during lunch, after 6pm, on Saturday afternoon.
Slow booking
Service appointments take time. Calendars aren't synced.
Lost leads
Prospects who can't reach you try the dealership down the road.
Every missed call is a lost opportunity. Every customer who hangs up may be a vehicle sale or maintenance that slips away.
Our solutions
Available 24/7
Natalia answers calls even outside business hours, during breaks and weekends.
Appointment booking
Connected to Service Box or MecaPlanning, Natalia offers time slots and validates appointments directly.
Smart transfer
Natalia identifies the need and transfers to the right department: new cars, used cars, service, parts.
Integrated
Connected to your DMS (Nextlane, CDK Global, DC's Net, etc.) for perfect synchronization.
The Overflow Problem
Busy Saturdays with all salespeople occupied
Lunch break 12pm-2pm when no one answers
Calls after 7pm when the dealership is closed
WhatsApp Conversation Example
A customer calls about the Golf seen on La Centrale, but reaches voicemail...
KPI & ROI
€63
Cost per Lead in automotive
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Saved lead cost: €63
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Recovered workshop appointment value
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Secured new/used car sale
Compatible with your business tools
Native integration with leading automotive industry solutions
Concrete use cases
The goal is not to replace humans at the dealership but to assist them so they can focus on high-value tasks. With these 4 use cases, we address 80% of incoming call needs at dealerships.
Workshop appointments
Connected to your business calendar, Natalia offers time slots, confirms with the customer and enters information directly into the software.
Qualify leads
Natalia handles 100% of incoming requests. During the conversation, she qualifies the need and sends information to the relevant department.
Call transfer
20% of dealership calls are transfers, which takes time and breaks your team's productivity.
General inquiries
Answers to recurring requests from your knowledge base. Natalia improves over time.
Explore our solutions by sector
They chose Natalia
"Before Natalia, we were easily losing 30 calls every Saturday morning. Salespeople are in the showroom, nobody picks up. Now the AI takes over, qualifies the need, and sends us a summary by email. We recovered 4 sales in the first month, just from calls we would have missed."
Jean-Marc Lefebvre
Sales Director, Defrance Automotive Group
"The workshop schedule was a nightmare. Customers would call back 3 times to get a slot, it blocked the line. Since we connected Natalia to MecaPlanning, she offers available slots directly. Customers are happy, and I no longer spend my day on the phone."
Sophie Mercier
Service Manager, Toyota West Park
"I run my dealership with 3 people. Last summer, we almost lost a customer who wanted a used Clio he saw on LaCentrale. He called during our lunch break. Natalia answered, sent him photos via WhatsApp, and booked a test drive for the next day. The sale was signed within the week."
Philippe Durand
Owner, Auto-Selection 44
FAQ - AI for dealerships
Natalia vs Locomotive: what's the difference?
Does Natalia work with my DMS?
What does a lost lead cost at a dealership?
Can Natalia book workshop appointments?
How long to deploy Natalia?
Does Natalia replace receptionists?
Need end-to-end support?
For optimal Natalia integration in your organization, our partners NoBullshit Conseil support call flow auditing, deployment and team training.
Discover the full journey