Natalia answers, transfers and assists your customers 24/7
Natural voice, instant understanding and seamless integration with your automotive business tools
40% of dealership calls go unanswered. Between customers in the showroom, simultaneous calls and overwhelmed receptionists, many opportunities are lost.
Your daily challenges
Missed calls
Your receptionists are busy with showroom customers. Calls ring unanswered, customers hang up.
Limited hours
Customers call outside business hours, during lunch breaks or on weekends.
Appointment booking
Workshop appointment booking is time-consuming and error-prone. Schedules are not always up to date.
Lost leads
Prospects who can't reach the dealership go to the competition.
Every missed call is a lost opportunity. Every customer who hangs up may be a vehicle sale or maintenance that slips away.
Our solutions
Available 24/7
Natalia answers calls even outside business hours, during breaks and weekends.
Appointment booking
Connected to Service Box or MecaPlanning, Natalia offers time slots and validates appointments directly.
Smart transfer
Natalia identifies the need and transfers to the right department: new cars, used cars, service, parts.
Integrated
Connected to your DMS (Nextlane, CDK Global, DC's Net, etc.) for perfect synchronization.
Compatible with your business tools
Native integration with leading automotive industry solutions
Concrete use cases
The goal is not to replace humans at the dealership but to assist them so they can focus on high-value tasks. With these 4 use cases, we address 80% of incoming call needs at dealerships.
Workshop appointments
Connected to your business calendar, Natalia offers time slots, confirms with the customer and enters information directly into the software.
Qualify leads
Natalia handles 100% of incoming requests. During the conversation, she qualifies the need and sends information to the relevant department.
Call transfer
20% of dealership calls are transfers, which takes time and breaks your team's productivity.
General inquiries
Answers to recurring requests from your knowledge base. Natalia improves over time.