Natalia SMS

Missed call? Automatic SMS in under 3 seconds

When nobody picks up, Natalia sends an SMS. The AI starts a conversation and qualifies the need — on 100% of phones, no app required.

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!
Auto

Hi! We noticed you tried to reach us. How can we help?

2:31 PM

Yes, I'm looking for an appointment for...

2:32 PM

Of course! What type of service do you need?

2:32 PM

5 Leads qualified today
98% read
Sent <3s

Why SMS works

98% read rate

SMS messages are read within 3 minutes. No other channel comes close (source: Mailchimp/Statista).

100% of phones

No app needed, no internet needed. SMS works on every mobile phone, everywhere.

Under 3 seconds

Between the missed call and the SMS. The prospect doesn't have time to call a competitor.

What it does

Missed call = conversation recovered by SMS

Automatic sending

Missed call, after hours, overflow... Natalia sends an SMS instantly.

AI conversation

The customer replies to the SMS and the AI continues the conversation. Real-time need qualification.

Personalization

Each message adapts to context: time of day, department called, customer history.

Multilingual

The AI detects the customer's language and automatically replies in the same language.

CRM sync

Qualified leads arrive in your CRM with all the info collected via SMS.

WhatsApp complement

SMS when the contact doesn't have WhatsApp. Both channels work together for zero lost leads.

How it works ?

1

Missed call detected

Natalia Voice detects the unanswered call or overflow.

2

SMS sent in <3s

A personalized SMS is automatically sent to the customer.

3

AI qualifies via SMS

The customer replies, the AI asks the right questions: need, budget, urgency.

4

Lead in your CRM

All the info is pushed to your tool. Ready for callback.

One Natalia text, tuned to each business

Real relance scenarios: a missed call, a reminder, a missing document. Natalia writes, the customer replies, everything stays on the same thread.

Car dealership

Missed-call follow-up, workshop appointment booked.

N
Garage Vernier
Text message
Hi, this is Vernier Garage. We missed your call this morning, would tomorrow at 10am work for the service?
10am is tricky, do you have anything in the afternoon?
Yes, 2:30pm is free tomorrow, does that work?
Perfect for me
Booked, tomorrow at 2:30pm for the service. See you then!
Restaurant

Booking reminder the day before, updated in one reply.

N
La Table du Marché
Text message
Hi, this is La Table du Marché. A reminder of your booking tomorrow at 8pm for 4. Reply YES to confirm or CANCEL if needed.
Hi, we'll actually be 5, is that possible?
No problem, table updated for 5, still 8pm tomorrow.
Thank you so much
Real estate

Viewing reminder, rescheduled without a single call.

N
Repère Immobilier
Text message
Hi Camille, this is Repère Immobilier. A reminder for the T3 viewing on rue Gambetta tomorrow at 5pm. Still good for you?
Hi, actually I can't make that time, something came up at work
No problem. I can offer Friday 10am or Saturday 11am, which works?
Saturday 11am works
Great, booked for Saturday 11am at 14 rue Gambetta. You'll get a reminder the day before.
Insurance

Missing document chased, kept off insecure channels.

N
Alto Mutuelle
Text message
Hi Julien, this is Alto Mutuelle. We're missing your bank details to finalize the reimbursement on file 48213. Can you upload them to your member portal?
Hi, I don't have access to the portal right now, can I send it by text?
Not by text, for security reasons. You can upload it online or email it to [email protected]
OK, I'll do it tonight
Great, once received the file is processed within 48h. Our team stays reachable if needed.

What you get

Every missed call becomes an opportunity

98% read rate

Compared to 20% for email. Your messages are read, not ignored (source: Mailchimp/Statista).

Zero app required

Works on every phone, even without a smartphone. Universal coverage.

Available 24/7

Nights, weekends, holidays. Natalia follows up via SMS while you sleep.

Who is it for ?

If you're losing business because of missed calls

Automotive dealerships

Service reminders, workshop appointment confirmations, quote follow-ups. SMS reaches all your customers, even those without WhatsApp.

Call centers

Follow-up notifications, post-call satisfaction surveys, ticket confirmations. SMS complements your phone stack.

Hotlines & Support

Status updates, SMS escalation, resolution notifications. Your customers are informed in real time.

Frequently asked questions

Prefer WhatsApp?

Natalia also follows up missed calls on WhatsApp, with AI conversation, photos and documents.

See Natalia on WhatsApp

Losing calls?

Natalia recovers them via SMS. 98% read rate. Demo in 30 minutes.

Book a demo

How much are missed calls costing you?

From your marketing budget and missed-call rate, the calculator estimates your monthly loss in 2 minutes.

Run the numbers