Who we are

About Natalia

We're building an AI that answers the phone. So your team can focus on customers in front of them.

The problem we solve

Every call matters

A missed call is a customer who hangs up frustrated. Sometimes it was a sale. Sometimes a loyal customer starting to doubt.

We want every business to answer all its calls, all the time. Without hiring an army of receptionists.

Natalia doesn't replace your team. She takes the repetitive calls so they can focus on what counts.

40%

of business calls go unanswered.
That's way too many.

How we got here

The story of Natalia

  1. November 2024

    The spark

    At a SaaS Camp in Vendée, France, we talked to local business owners. Two problems kept coming up: can't hire, and the phone rings unanswered.

  2. March 2025

    First real test

    Building under the radar. First POC deployed at a real client. It works.

  3. June 2025

    Automotive focus

    First pilots at dealerships. We measured: 40% of calls go unanswered. Problem bigger than we thought.

  4. September 2025

    Expanding

    Moving into IT helpdesk. Baptiste joins the team to speed up dev.

The team

Different backgrounds

5 co-founders, 1 lead dev, 1 customer lead. Based in Vendée, France.

  • Nicolas Dubreuil
    CEO

    Nicolas Dubreuil

    Co-founder

    Runs sales and strategy.

    LinkedIn
  • Jeremy David
    COO

    Jeremy David

    Co-founder

    Optimizes processes. Lean addict.

    LinkedIn
  • Louis Marsais
    CTO

    Louis Marsais

    Co-founder

    Product and tech. System architect.

    LinkedIn
  • Francois-Guillaume Ribreau
    AI Expert

    Francois-Guillaume Ribreau

    Co-founder

    Building customer-relations AI since 2012: iAdvize's 2nd developer (a major European customer-relations player), co-founder and CTO of Bringr (AI sold to iAdvize), then chatbot-AI team lead at iAdvize and head of IT architecture for the Ouest-France group.

    LinkedIn
  • Baptiste Parmantier
    Lead Dev

    Baptiste Parmantier

    Lead Software Engineer

    Self-taught developer. Writes most of Natalia's code.

    LinkedIn
  • Malo Blanchard
    Lead CX

    Malo Blanchard

    Lead Customer Experience

    Ex-dev turned customer lead. Understands both sides.

    LinkedIn
  • Pierre Turquand
    Investor

    Pierre Turquand

    Co-founder & Investor

    Entrepreneur. Advises on strategy.

What matters to us

What guides us

  • It has to work

    We test everything. If the AI doesn't understand, we fix it. No excuses.

  • Humans first

    Natalia helps your team, she doesn't replace them. Goal is they do a better job, not lose theirs.

  • Your data, your control

    Hosting in France. Encryption. You know where your data is.

Tech stack

  • Latest generation LLMs
  • Real-time voice synthesis
  • Telephony API
  • Cloud infrastructure

Under the hood

The tech we use

Natalia runs on recent language models, connected to real-time voice synthesis.

We improve the models continuously. Every conversation teaches us something.

R&D team tracks what's happening in the labs. When something works better, we integrate it.

Questions?

We show you how it works. 30 minutes, no slides.

Contact us