Real Estate

Missed call during a showing? Natalia answers for you, 24/7

70% of real estate calls go unanswered. Don't let prospects go to competitors due to slow response.

Watch the demo

70%Appels manqués

SMSListing link after the call

Natalia in action

See how Natalia answers a prospect on WhatsApp

at any hour

  • Answers during your showings

    Natalia answers at any hour, qualifies the request, transfers the call to the right person and alerts your team.

  • Available 24/7

    Natalia answers inquiries even at 10pm on Sunday evening.

  • Automatic qualification

    Property type, budget, timeline: Natalia asks the right questions before handing off.

  • Instant notification

    As soon as a prospect is qualified, the right agent gets their contact details and project, by email, SMS or WhatsApp, and in your CRM through its API.

A prospect who calls back within 5 minutes is 9x more likely to sign than one contacted after 30 minutes.

Your daily challenges

  1. Missed calls during showings

    Your agents are in the field, calls pile up and impatient prospects call the competition.

  2. Off-hours inquiries

    Buyers and renters search in the evening and on weekends, when no one is at the office.

  3. Time-consuming qualification

    Sorting serious buyers from casual browsers takes precious time.

  4. Request tracking

    Emails and calls pile up, some requests slip through the cracks.

A missed call could be a property sale or listing that goes to a competitor.

What Natalia does

  • Answers during your showings

    Natalia answers at any hour, qualifies the request, transfers the call to the right person and alerts your team.

  • Available 24/7

    Natalia answers inquiries even at 10pm on Sunday evening.

  • Automatic qualification

    Property type, budget, timeline: Natalia asks the right questions before handing off.

  • Instant notification

    As soon as a prospect is qualified, the right agent gets their contact details and project, by email, SMS or WhatsApp, and in your CRM through its API.

A website chatbot is only one channel out of four

In real estate, prospects reach out on whatever channel suits them: the site, but above all a call about a listing seen on a portal, WhatsApp or SMS. Natalia covers them all, website chatbot included.

A website chatbot alone

  • Only answers visitors who open the chat window
  • Misses the phone call, the primary contact channel in real estate
  • Doesn't follow the conversation on WhatsApp or by SMS
  • One isolated channel, one more CRM lead with no one assigned to call back

Natalia, multichannel

  • Website chatbot included, to answer visitors 24/7
  • Answers every call, even during showings, and texts the caller during or after the call
  • Site, phone, WhatsApp and SMS driven by the same AI
  • Qualifies all 4 profiles and instantly notifies the right agent

The Portal Problem

  1. Prospects from SeLoger and Leboncoin call in droves

  2. If they reach voicemail, they never call back

  3. They contact the agency across the street that did pick up

WhatsApp Conversation Example

A prospect from SeLoger messages you on WhatsApp at 10pm about an apartment...

N
Natalia
Online

Yes please.

9:13

€350,000, with a bank loan.

10:15
Type a message

ROI & Performance

KPI & ROI

€105

Cost per lead in real estate (estimate)

Losing a call = giving the exclusive listing to the competition

100%

Qualified files transmitted without human intervention

Compatible with your tools

We connect to your software through its API

Hektor Apimo AC3 Périclès Netty HubSpot Salesforce Pipedrive Google Calendar Outlook WhatsApp Business Gmail

What it handles in practice

We don't replace your agents. We help them never miss an opportunity, even during showings.

  1. Showing requests

    Natalia offers available time slots and automatically confirms appointments.

  2. Property inquiries

    Size, price, fees, availability: instant answers for each listing.

  3. Seller valuations

    Natalia qualifies the project (property type, motivation, timeline) and books an agent appointment.

  4. Application tracking

    Tenants and buyers can check their application status 24/7.

The 4 profiles it qualifies

Buyer, seller, investor or renter: Natalia asks the right questions and hands over a ready-to-work file, never just a "someone called".

  • Buyer

    Budget, financing, property type, area and project timeline. Casual browsers are filtered out, solvent buyers move to the top.

  • Seller

    Property type, address, motivation and listing timeline. The valuation lead reaches the agent with an appointment already offered.

  • Investor

    Yield target, budget, area and investment type (rental, new-build, furnished). High-potential requests are flagged.

  • Renter

    Budget, guarantees, move-in date and application documents. Natalia pre-qualifies before involving an agent.

For whom ?

If you work in real estate and miss calls

  • Independent agencies

    1 to 5 agents, need to catch every call during showings.

  • Networks and franchises

    Standardize response quality across all network agencies.

  • Independent agents

    Always on the move, never at the office. Natalia takes over.

Explore our solutions by sector

AI Call Center

Automate 60% of your inbound calls

Insurance

AI for brokers and insurance firms

Need end-to-end support?

For optimal Natalia integration in your organization, our partners NoBullshit Conseil support call flow auditing, deployment and team training.

Discover the full journey

Losing listings?

Create your agency's agent in the console and try it in test mode before you put it live.

Create my agent

Natalia also runs as a call center solution

The AI answers inbound calls 24/7, qualifies them, and routes to the right agent.

See the AI call center solution