2026 comparison
Natalia vs Linagora : a sovereign voice for your calls, or for your meetings
Linagora is a French open source software publisher whose LinTO voice assistant transcribes and subtitles meetings and events; Natalia is an AI voice agent that answers your customers' calls. Both talk about sovereignty, for two different needs. Every data point on Linagora is sourced and dated October 27, 2026.
Independent comparison, not affiliated with Linagora. Linagora and LinTO are trademarks of their owner.
Methodology
- Numbered sources [1] to [3], each with a direct link, consultation date and timestamped archive, are listed under the comparison table.
- Natalia sources: pricing and product pages of getnatalia.com, consulted on October 27, 2026.
- Comparison date: October 27, 2026. Prices and plans change: check them on each publisher's site before deciding.
- Scope: Linagora publishes many software products (email, storage, collaboration, language models). Only its voice product, LinTO, is set against Natalia; LinTO prices are excl. VAT, like Natalia's.
- This comparison avoids any claim that cannot be sourced: information absent from a publisher's public site is marked "not documented", never assumed. No Linagora customer is named.
Comparison table
● Verifiable fact (public source) ○ Not publicly documented
| Criterion | Natalia | Linagora (LinTO) |
|---|---|---|
| Publisher | ● France | ● LINAGORA, a French simplified joint-stock company based in Issy-les-Moulineaux (92), per the terms of use of linagora.com [1] |
| Core business | ● AI voice agent that answers your customers' calls and messages | ● Open source software publisher and digital services company: Twake collaboration suite, LinShare file sharing, LinTO voice assistant [2] |
| Voice product | ● Live phone conversations with your customers | ● LinTO Studio: transcription of files and meetings, summaries, live subtitling and translation for events [3] |
| Answering customers' inbound calls | ● Yes, this is the product | ○ No phone answering agent identified on linto.ai or linagora.com at the date of consultation [3] [2] |
| Code and licence | ○ Not specified on the compared pages | ● LinTO Studio is free software under the AGPL-3.0 licence, code on GitHub [3] |
| Hosting (per the publisher) | ● Depending on the edition: managed cloud, or your own datacenter with On-Premise | ● LinTO Studio Cloud hosted in France by LINAGORA, or installation on your own servers (Kubernetes or Docker) [3] |
| Entry plan | ● Essential: €99 excl. VAT/month with no commitment, €87 excl. VAT/month on an annual commitment | ● Free (2 hours of transcription per month), then Premium at €19/month (€192/year), excl. VAT [3] |
| Team plan | ● Essential, Pro and Enterprise, depending on the monthly conversation credit | ● Business at €29.99/seat/month (€288/seat/year from 2 seats), excl. VAT [3] |
| Billing unit | ● 700 conversation minutes included in Essential, then €0.20 per minute beyond | ● Hours of transcription per month; live sessions and meeting bots are prepaid by the minute, packs from €45 [3] |
| Channels and inputs | ● Voice, WhatsApp, web chat and email, with one agent per channel | ● Audio and video files, bot in Teams, Jitsi, BigBlueButton and Visio; Google Meet and Zoom not supported yet [3] |
| Languages | ● French market first | ● The 24 official languages of the European Union for files and live sessions [3] |
| Concurrent calls | ● Unlimited on all three plans | ○ Not applicable: transcription product, no phone lines [3] |
| Setup fees | ● €0 | ○ Not documented for an installation on your servers; on quote for live events mode [3] |
Every data point on Linagora comes from its official sites (linagora.com and linto.ai), consulted on October 27, 2026. For an up-to-date assessment, contact the publisher directly.
Sources
Each Linagora data point refers to its source below. Prices and plans change: check them on the publisher's site before deciding.
- [1] LINAGORA — terms of use of linagora.com (publisher, head office) — page, archive, consulted on October 27, 2026.
- [2] LINAGORA — llms.txt file and home page of linagora.com (activities, products) — page, archive, consulted on October 27, 2026.
- [3] LinTO — LinTO Studio site and comparison page (product, licence, hosting, pricing, languages, channels) — home, archive; comparison, archive, consulted on October 27, 2026.
What sets Natalia apart
-
An agent that answers the phone
Natalia picks up, understands the request, qualifies it and passes it to your team. It is a conversation agent for your customers, where LinTO processes the audio of your meetings and events.
-
An On-Premise edition
The Natalia appliance can be deployed in your datacenter, to keep call data inside your network. Linagora also offers an installation on your own servers for LinTO: the two approaches meet on this point.
-
Unlimited concurrent calls
None of Natalia's three plans caps concurrent calls, which helps with call peaks.
-
Getting started on your own, no meeting
You create your agent yourself from the console and subscribe to a monthly plan, with no setup fees.
When Natalia fits
- You want your customer calls picked up, qualified and passed on without someone on the team answering each one.
- You want to deploy the agent in your own datacenter, without call data leaving it.
- Your business generates peaks of concurrent calls and you do not want to size a line cap.
- You want a no-commitment monthly plan and to create your agent yourself from the console.
When Linagora is the better choice
- You want to transcribe meetings, committees or sessions and turn them into minutes: this is the core of LinTO Studio.
- You run events and want live subtitles and translation, on screen and on phones, in the 24 official languages of the European Union.
- You require free software with public code (AGPL-3.0), which you can audit and install on your own servers.
- You need more than voice: collaboration suite, email, file sharing, open source support or open language models, all offered by the publisher.
- You want to start for free: the LinTO Studio free plan offers 2 hours of transcription per month, no credit card.
Frequently asked questions
Is Linagora an alternative to Natalia?
Not for answering your customers' calls: at October 27, 2026, Linagora publishes no phone answering agent. Its voice product, LinTO, transcribes and subtitles meetings and events. Natalia fits for picking up and qualifying calls; LinTO fits for transcription.
What is LinTO?
LinTO is Linagora's open source voice assistant. Its LinTO Studio offer transcribes files and meetings, produces summaries, and provides live subtitling and translation for events (linto.ai, consulted October 27, 2026).
How much does LinTO Studio cost?
According to linto.ai (consulted October 27, 2026), the free plan offers 2 hours of transcription per month, Premium costs €19 per month (€192 per year) and Business €29.99 per seat per month, excl. VAT. Natalia starts at €99 excl. VAT per month for 700 conversation minutes.
Where does LinTO host data?
According to linto.ai, LinTO Studio Cloud is hosted in France by Linagora, and the same platform can be installed on your servers. Natalia offers a managed cloud and an On-Premise edition deployed in your datacenter. For data processing terms, read each publisher's contract.
Can LinTO and Natalia be used together?
The two meet distinct needs, meeting transcription on one side, conversation with your customers on the other. Nothing prevents an organisation from using one for its meetings and the other for its phone reception; no integration between the two is documented.
Is Natalia open source?
Natalia's code is not presented as open source on this site. Natalia does offer an On-Premise edition to keep call data inside your network. If code auditability is a decisive criterion, LinTO Studio, under the AGPL-3.0 licence, meets it.
Going further
Looking to answer your customer calls?
Create your Natalia agent yourself, no demo needed.