Configure Alcatel OmniPCX Office (OXO)
The appliance reads OXO accounting tickets from the PBX embedded FTP server, port 30021, with the ftp_nmc account. Read-only, nothing to install on the PBX.
Step 1/4
Check access to the embedded FTP server
The OXO exposes its tickets on an embedded FTP server, port 30021. From a workstation on the appliance network, check that the port answers.
nc -v <OXO-IP> 30021The appliance uses passive FTP. Your firewall must allow port 30021 and the data ports the OXO opens in passive mode, from the appliance to the PBX.
Step 2/4
Get the ftp_nmc account
Collection uses the ftp_nmc account of the OXO, which can read the accounting files. Ask your Alcatel-Lucent integrator for its password if you do not have it.
| Folder | File | Use |
|---|---|---|
/current/nmc | account.gz | Accounting buffer, current traffic. Collected by default. |
/current/metering | tickets.gz | Metering subset, can lag behind real time. Optional: every call is already in account.gz. |
Step 3/4
Declare the PBX in the appliance wizard
On the PBX screen of the wizard (or later in the PBX configuration), fill in:
| Field | Value |
|---|---|
| PBX type | Office PBX (model O) = OXO |
| PBX IP address | IP of the OXO |
| Port | 30021 (filled in automatically) |
| Login | ftp_nmc |
| Password | Password of the ftp_nmc account |
| CDR path (optional) | Empty = stock OXO folders. Several folders: comma-separated. |
| Filename pattern (optional) | Empty = account.gz. Set it to also collect tickets.gz. |
| Site time zone | Time zone of the PBX clock (Europe/Paris by default) |
Step 4/4
Test the connection
Click "Test the connection". The appliance logs in over FTP and lists the ticket folders. Result within 10 seconds:
| Result | What to do |
|---|---|
| OK | Save. Collection starts at the next cycle (30 min by default). |
| AUTH_FAILED | ftp_nmc login refused: check the password. |
| HOST_UNREACHABLE | Port 30021 or passive data ports filtered, wrong IP. |
| CDR_PATH_NOT_FOUND | Custom CDR path does not exist on the OXO: empty the field. |
| TLS_INVALID | Certificate error. OXO collection does not use TLS: check that the port is 30021, not an HTTPS port. |
OXO collection flow
flowchart LR
OXO["Alcatel OXO
/current/nmc"] -->|"FTP :30021
read-only"| APP["Natalia appliance
your datacenter"]
USERS["Your teams"] -->|"HTTPS :443
LAN"| APP