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The complete AI suite for customer relations

3 AI solutions. One unified ecosystem.

Natalia Voice, WhatsApp and Analytics work together to automate, centralize and optimize every customer interaction. Measurable results from the first month.

Voice
24/7 voice assistant
WhatsApp
98% open rate
Analytics
Business intelligence
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Availability

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WhatsApp open rate

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Conversations captured

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Response time

Our solutions

A complete suite for every interaction

Voice, WhatsApp and Analytics integrate seamlessly to create an intelligent customer relations ecosystem.

Flagship solution

Natalia Voice

The AI voice assistant available 24/7. Instant pickup, request qualification and complete integration with your business tools.

Level 1
Call handling + Smart routing
Level 2
Messages + Lead qualification
Level 3
Complete ERP/CRM integration
+100 companies
Learn more
Engagement

Natalia WhatsApp

Continue the conversation after the call. 98% open rate vs 20% for emails.

  • Centralize all exchanges
  • Feed the knowledge base
  • BI flows and recommendations
Open rate 98%
Intelligence

Natalia Analytics

100% of conversations captured and analyzed.

KPIs
CSAT
Training

Why Natalia

The ecosystem that transforms your customer relations

Our 3 solutions work together to create a virtuous cycle of continuous improvement.

Capture

Voice answers 24/7 and captures every request. No missed calls, every lead qualified.

Engage

WhatsApp continues the conversation with 98% open rate. Every exchange enriches your customer knowledge.

Optimize

Analytics transcribes and analyzes every conversation to extract insights, KPIs and training recommendations.

The virtuous cycle: Analytics transcribes Voice and WhatsApp conversations, identifies improvement areas, and recommendations feed into team training.

Implementation

Deployment in 3 steps

1

Audit & Configuration

Analysis of your needs, custom configuration and integration with your existing tools.

2

Training & Testing

AI training on your business context and testing phase with your teams.

3

Go Live & Monitoring

Progressive rollout and performance monitoring with continuous optimization.

Industries

Adapted to your industry

Natalia customizes to meet the specifics of your sector.

Integrates with all your tools

CRM, ERP, ticketing tools, business calendars... Natalia connects to your existing ecosystem.

GLPI
Jira
3CX
Cisco
GLPI
Jira
3CX
Cisco
GLPI
Jira
3CX
Cisco

Ready to transform your customer relations?

Discover how Voice, WhatsApp and Analytics can revolutionize your customer experience.

Personalized demo - Visible ROI from the first month