3 tools. Zero missed calls.
Voice answers 24/7. WhatsApp follows up on missed calls. Analytics transcribes everything. Your team focuses on what matters.
Availability
Messages read
Calls transcribed
Response time
Three tools to
miss nothing
Voice, WhatsApp and Analytics work together. Data flows between them.
Natalia Voice
Picks up in under 2 seconds, day and night. Understands why the person is calling, then routes or takes a message.
Natalia WhatsApp
Missed call? WhatsApp message in 30 seconds. 98% are opened (vs 20% for emails).
- All exchanges in one place
- Enriches your customer base
- Exportable data
Natalia Analytics
Every call transcribed. Nothing gets lost.
How it works
A system that improves on its own
The three tools talk to each other. Analytics spots problems, we adjust.
Capture
Voice answers everything, 24/7. Every call tracked, every lead qualified.
Follow-up
Missed call = WhatsApp message. 98% are read. The conversation continues.
Improve
Analytics transcribes everything and surfaces recurring issues. We adjust scripts.
Feedback loop: Analytics spots friction in Voice and WhatsApp conversations. We fix it. Quality goes up.
Setup
Deployment in 3 steps
We learn your business
What calls? What tools? We configure Natalia for your case.
We test together
AI learns your vocabulary. Your team validates it works.
We go live
First on some lines, then we expand. We track metrics.
Industries
Adapted to your business
Auto dealerships, call centers, IT helpdesk... Natalia knows the vocabulary.
Resources
Learn more
How AI is transforming call centers
Complete guide on AI impact in call centers: figures, use cases and real-world feedback.
Learn More →Guide: automate your inbound calls
Concrete steps to automate inbound call management with artificial intelligence.
Learn More →Natalia vs traditional solutions
Detailed comparison: IVR, outsourcing, hiring vs AI voice. Figures and reasoned verdicts.
Learn More →Connects to your tools
CRM, ERP, ticketing, calendars... We have connectors. And an API for the rest.
Want to see it?
30-minute demo on your use cases. We show you how it works for you.
Free, no commitment